Transporting Consumers to Higher Levels of Care
When it is determined that local services are not available to transport the consumer to a higher level of care, the person served is agreeable to the transfer, and the supervisor has determined that the potential is minimal for assault or violent behavior on the part of the consumer, the following guidelines will be followed:
- Two staff members who have appropriate training will be designated by the team lead to transport the consumer.
- Team members will meet with the person served and provide information about how the transfer will proceed.
- The consumer will be transferred in an employee’s vehicle and placed in the backseat of the vehicle.
- If the consumer, at any time, threatens physical violence or becomes violent, the driver will immediately pull to the side of the road, contact the police, provide location, and inform them of the emergency.
- Staff will not physically engage passenger.
- Staff will avoid being physically engaged by passenger.
- Upon arrival of the law enforcement, employees will release the person served to the custody of the officers.
If the Person Served does not comply with the transfer, proper authorities will be notified, starting with your supervisor. Again, no physical restraint is allowed.