Please Select One:
*
I am a Client who receives services
I am a Foster Parent or Caregiver
I am a Social Worker or Caseworker
District Office (if you're a social worker)
Overall, I am satisfied with the services received
Undecided / NA
Strongly Disagree
Disagree
Agree
Strongly Agree
My needs and preferences are met by this agency
Undecided / NA
Strongly Disagree
Disagree
Agree
Strongly Agree
My child's needs and preferences are met by this agency
Undecided / NA
Strongly Disagree
Disagree
Agree
Strongly Agree
My transportation needs are fully met by this agency
Undecided / NA
Strongly Disagree
Disagree
Agree
Strongly Agree
Communication with agency staff is adequate
Undecided / NA
Strongly Disagree
Disagree
Agree
Strongly Agree
Services are available at times that are convenient
Undecided / NA
Strongly Disagree
Disagree
Agree
Strongly Agree
Agency staff are professional and respectful
Undecided / NA
Strongly Disagree
Disagree
Agree
Strongly Agree
Agency staff respect my child's and my own spiritual and religious beliefs
Undecided / NA
Strongly Disagree
Disagree
Agree
Strongly Agree
Agency staff are flexible and willing to modify services
Undecided / NA
Strongly Disagree
Disagree
Agree
Strongly Agree
Agency staff are culturally sensitive
Undecided / NA
Strongly Disagree
Disagree
Agree
Strongly Agree
Agency staff are friendly and helpful
Undecided / NA
Strongly Disagree
Disagree
Agree
Strongly Agree
What has been your most positive experience in the last 6 months?
What can we do to improve services?
How long have you received agency services?
Less than 1 month
1-2 months
2-6 months
6-12 months
more than 12 months
I am currently receiving services from this agency
Yes
No
Please feel free to add anything else you'd like to say